(Frequently Asked Questions)
Valve has implemented a privacy setting that determines whether or not we can identify you in the matches you play. This is called the "Share Match History" setting and is off by default, meaning that you need to turn it on in order to have your matches show up on Dotabuff.
Please see this page for more information: Enabling Statistics
You'll need to sign in with Steam using your Dota 2 account. Afterwards, we'll provide a link you can click to update all of your match data.
Try signing in with Steam, you will automatically be redirected to your profile.
If you arrive at your page and it has no data or hasn't been updated in a while, make sure statistics are enabled and then play a game.
Losses are given for abandons regardless of whether your team won or not. An abandon occurs when you are AFK or disconnect from the match for more than a few minutes.
Unfortunately we don't have a perfect process for determining whether or not a match "counts" or not. The Dota API does not supply enough information or a concrete process for making this determination. We have developed an in-house algorithm that has over 99% accuracy, but it cannot be sure in all situations.
If and when Valve adds support to the API that allows us to determine whether a match counted, and if each player received a win, loss or abandon, we will retroactively fix all matches and recalculate records. Please do not contact support regarding this issue, we are powerless to fix this.
Due to the issue with determining matches that are "no stats recorded", your record may be off by a few matches in each field. If and when Valve gives us the proper data to fix this, we will fix all matches and recalculate your wins and losses.
Friend lists on player profile pages update once every few days. We hope to improve this limitation in the future.